Are you ready to eradicate bullying and incivility in your department?
Take your first step to a healthy workforce culture.
This eCourse is your essential first step in being able to recognize, address and eradicate the prevalent, disruptive behaviors that are undermining your workforce culture.
…a world where employees were competent and worked well as a team.
…a world where employees went out of their way to support each other.
…a world where employees always communicated in a respectful manner.
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Imagine a world where nobody wanted to leave because they felt supported by their co-workers.
Imagine being a leader in THAT world.
Fairy tale? The reality is that the healthcare environment is getting more and more complex. Increasing demands, decreasing resources, burnout, bullying, and incivility have challenged healthcare leaders now more than ever before. The Healthy Workforce Institute provides strategies and resources to assist your organization to address workplace violence, bullying, and incivility within the care environment and meet the 2023 Magnet criteria.
In 2021, the average cost of turnover for a bedside RN is $46,000, negatively impacting an organization's profit by $5.2 - $9.0 million (2022, NSI National Health Care Retention & RN Staffing Report).
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We need to do a better job equipping front line leaders with the skills and tools they need to cultivate a professional, supportive, and healthy workforce by eliminating bullying and incivility!
On average, participants in the Eradicating Bullying & Incivility: Essential Skills for Healthcare Leaders course achieved a 72-point increase in overall score (p<0.0001)! Leaders report they have implemented the following strategies upon completion of the course:
- 81% can address and confront individuals with disruptive behaviors
- 77% can hold team members accountable for their disruptive behaviors
- 57% have utilized scripts obtained from the course to address disruptive behaviors
Organizations can no longer allow front-line leaders to ignore the toxic workplace behaviors because they are losing exceptional employees, which directly impacts patient outcomes and quality of care. Let us help you equip your leaders with the knowledge, actionable strategies, and communication skills to hardwire and sustain a healthy workforce.
Terry Hayes, MSN, RN, CPNP
Laurel Pilkington, DNP, RN-BC, CPEN, CCRN-K
Michelle Santello-Hunt, MSN, RN, CNOR
Gina Smock, MBA, BSN, RN, NEA-BC
Amy Bucciarelli, BSN, RN, OCN
Trenton Vaughan, BSN, RN, NE-BC
Daisy Portier BSN, CCRN, C-NPT
Cherri Radford RN, MSN, CNOR, NEA-BC
Kayla Cehand MSN, RN, CPN, CPST
Introducing...the HWI Solution
Eradicating Bullying & IncivilityEssential Skills for Healthcare Leaders
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This program is an essential first step in recognizing, addressing, and eradicating the prevalent, disruptive behaviors that are undermining your workforce culture.
It was designed with the busy healthcare leader in mind. There are a total of 5 Modules, with each module taking less than an hour to complete.
Recognize the characteristics of bullying and incivility and their detrimental impact.
Develop the skills needed to confront and eliminate disruptive behaviors.
Identify strategies to create a culture of civility and respect in the workplace.
Establish behavioral expectations and action steps to address future incidences.
Transform your department into a nurturing, supportive, and professional workplace.
Dr. Renee Thompson is a sought after speaker, author, consultant, and leading authority on creating healthy workforces by eliminating bullying and incivility. With more than 30 years as a clinical nurse, nurse educator, quality manager, and nurse executive, Dr. Thompson is a leading authority on workplace bullying and incivility and spends the majority of her time working with healthcare leaders who want to cultivate a healthy workforce.
Renee is the CEO and Founder of the Healthy Workforce Institute and has been repeatedly published, interviewed, and awarded for her work to eradicate disruptive behaviors in healthcare.
Renee has been published in numerous nursing journals including, but not limited to, Journal of Medsurg Nursing, Journal of Nursing Administration (JONA), Nursing 2008, Nursing Administration Quarterly, and Nurse Leader. She is a frequent invited guest on radio, podcasts, webinars, and online social media platforms.
In 2016, Renee received the Nursing Excellence award as a nurse entrepreneur to honor her work to eliminate workplace bullying. She received the first Outstanding Nursing Alumni for Excellence in Leadership Award and Distinguished Alumni recognition from her alma mater, and was a finalist in the Healthcare Heroes Awards as a Healthcare Provider. Her blog has won numerous awards as a Top Nursing Blog “must-read” by the online nursing community and her anti-bullying videos are viewed by healthcare organizations around the world.
Renee is one of only 30 nurses in the world who have achieved the prestigious certified speaking professional designation. In 2018 she was recognized as one of LinkedIn’s Top Ten Voices in Healthcare for her contribution to their global online healthcare community and in 2022 was identified as one of the top 5 Nurse Influencers on LinkedIn.
Renee has a Masters degree in Nursing Education and a Doctorate of Nursing Practice from the University of Pittsburgh.
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Why this matters...
We know what it’s like spending too much time and energy dealing with unprofessional conduct. As a front line leader, you have more important work to do.
Tell me if this sounds like you.
- You worry about how your employees are treating each other when you’re not there.
- You’re afraid that the new people you just hired will be eaten alive by your experienced ones.
- You wonder how long you can keep up with the demands your organization is placing on your shoulders because you are spending most of your time dealing with bad behavior.
I know that worry because that was my life many years ago when I was a front line leader.
On my second day as a manager, I knew I had made a big mistake. The 75 employees I was now in charge of were some of the most unprofessional humans I had ever encountered. And, I had no idea how to deal with them.
In the 14 months I held that job, I went through more stress than I’ve encountered in my life, before or since. During that time, I left my husband of 18 years and went through what, in retrospect, I consider a nervous break-down.
Nobody had warned me.
Nobody equipped me.
For 10 years following my decision to quit my job as unit manager, I was sure I was a failure. Then I got older and wiser and realized that I wasn’t a failure. I just wasn’t equipped. Since then, I’ve devoted my life to making sure leaders are equipped to address workplace bullying and incivility so that NOBODY ever feels like a failure, like I did.
Over the years, I’ve learned that creating a healthy work environment is possible when leaders are equipped with the essential skills required to set behavioral expectations and hold their employees accountable.
I never want you to go through the nightmare I went through in my early career. I vow to do everything I can to help you and other healthcare leaders avoid this.
Why? Because the way we treat each other MATTERS.
Whether you’re a healthcare leader in an inpatient or ambulatory care setting or a non-nurse leader in a healthcare setting, this eCourse will equip you with the skills and tools you need to eradicate bullying and incivility.
Let’s get started!
At HWI, we’re on a mission to create a world where disruptive behaviors are immediately rejected and kindness, respect, and professionalism become the new norm. Based on strong evidence and 10 years worth of research, we equip leaders and their teams with the practical skills and tools they need to cultivate and sustain a professional and respectful workforce culture.