Workplace bullying and incivility are not minor workplace conflicts – they threaten your entire healthcare team, increasing turnover, negatively impacting engagement, and ultimately compromising patient care. If you're witnessing the impact of disruptive behaviors in your department, it's time to take action.

Your leadership matters! Too many organizations overlook the need to equip their leaders with the right tools – however, you have the opportunity to take action. With the right knowledge, skills, and confidence you can create a professional, respectful, and healthy work culture – one where everyone thrives.

The question is – are you ready to break the cycle of bullying and incivility in YOUR department?



Essential Skills for Healthcare Leaders

Our Eradicating Bullying and Incivility: Essential Skills for Healthcare Leaders is designed to equip you with the skills to cultivate a professional, respectful, and healthy workforce. This program provides practical strategies to address bullying and incivility while strengthening interprofessional collaboration and respect.  

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Transform Your Workforce

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This program equips you to:

  • Recognize bullying and incivility and their detrimental impact

  • Develop skills to confidently address disruptive behaviors

  • Establish behavioral expectations and action steps to prevent future issues

Program Highlights

Five (5) comprehensive modules designed for busy healthcare leaders with 1-year access to all program materials and 5.4 ANCC contact hours upon successful completion.



Healthy Workforce Institute is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center’s Commission on Accreditation.

Meet Your Instructors

Renee Thompson, DNP, RN, FAAN, CSP

CEO & Founder

Dr. Renee Thompson, a renowned speaker, author, consultant, and expert in fostering healthy workplaces by combatting bullying and incivility, leverages more than 30 years of experience as a clinical nurse, educator, quality manager, and executive. As the CEO and Founder of the Healthy Workforce Institute, she's dedicated to partnering with healthcare leaders to nurture healthy workforces. Dr. Thompson's impactful work has earned her accolades, including a Nursing Excellence award, recognition as a certified speaking professional, and LinkedIn's Top Ten Voices in Healthcare. She holds a Doctorate of Nursing Practice and a Masters in Nursing Education from the University of Pittsburgh.

Diane Salter, MSN, RN, NE-BC

Bullying & Incivility Content Expert

Diane Salter, with her Master's in Nursing Administration and a prominent voice against nurse bullying, brings her expertise to the Healthy Workforce Academy as an instructor and content expert. Her work, particularly on addressing lateral and vertical violence through education and cognitive rehearsal, positions her as a pivotal figure in promoting workplace civility. Diane's leadership in ANA's #EndNurseAbuse initiative and her role as a consultant for educational programs on bullying reduction in healthcare settings enrich her training sessions, offering invaluable insights and strategies to foster a healthier, more respectful professional environment.

Hear From Our Alumni

“The Eradicating Bullying and Incivility program was so helpful because I learned new language and techniques to stop bullying and incivility in real-time. I also now value the importance of documentation.”

Laurel Pilkington Baylor Scott and White McLane’s Children’s Hospital

“As a nurse manager, I found the Eradicating Bullying and Incivility program to be extremely helpful in recognizing and addressing disruptive behaviors on my unit. Renee offers great scripting and "real life" examples on how to confront staff members and hold them accountable. Excellent program, I highly recommend!”

Melissa Benesh, Manager3N Mother/Baby The University of Chicago Medical Center

“Unfortunately dealing with disruptive behaviors is a part of every workforce. A lot of managers including myself are not equipped to handle difficult conversations. It is easier for me to give Kudos and appreciations for a job well done. I was very comfortable providing counseling for poor attendance or documentation issues; but for nonverbal or disruptive behaviors were definitely a challenge. The straightforward educational material and real life examples have given me the tools as well as the confidence to have the difficult conversation my whole team needs me to have in order to create a Healthy Workplace for each of them. Thank you Renee and Team”

Gina McDaniel, RN, BSN, OCN, HN-BC, Manager | Moffitt Cancer Center

“The Eradicating Bullying and Incivility program was very easy and convenient for listening. Renee captured and held my attention through each module. The tips were extremely helpful and practical. I learned so much about managing bullying on my unit and I feel more confident. This is a fantastic program! Thanks Renee!!”

Star Rebb, Manager Labor and Delivery The University of Chicago Medical Center

“I learned so much, and have been implementing everything from the Eradicating Bullying and Incivility program. I used the Jedi mind trick and although it was scary to do, it worked! I felt so satisfied after several difficult conversations and staff are stating that they are seeing changes in the behavior of people I have been working with. This is definitely something that all new managers should be taught right from the beginning.”

Laura Berritto, RNC, MHA, Nurse Manager, Neonatal Intensive Care Unit, Santa Clara Valley Medical Center