Workplace bullying and incivility are rising, leading to burnout, and turnover. According to recent studies by AONL-Joslin and the Society for Human Resource Management (SHRM), addressing these issues is a  top leadership challenge costing organizations a staggering $2 billion per day in losses.

Yet, many organizations fail to equip their leaders with the knowledge, skills, and support they need to effectively address it. 

What if it didn't have to be that way?

Good News: The Solution is Here! 

Our Eradicating Bullying and Incivility: Essential Skills for Healthcare Leaders program delivers practical, evidence-based strategies to break the cycle of workplace bullying and incivility.



Essential Skills for Healthcare Leaders

Equip frontline leaders with the skills they need to cultivate a professional, respectful, and healthy workforce. This program provides practical strategies to address bullying and incivility while strengthening interprofessional collaboration and respect.

Why This Program?

  • 99% use strategies to hold team members accountable
  • 99% set behavioral expectations
  • 98% identify overt and covert disruptive behaviors
  • 97% confidently confront disruptive behaviors


Transform Your Leadership Team

• • •

This program equips you to:

  • Recognize bullying and incivility and their detrimental impact

  • Develop skills to confidently address disruptive behaviors

  • Establish behavioral expectations and action steps to prevent future issues

The Power of Cohort-Based Learning

A cohort-based program creating a supportive, motivating environment where they gain: accountability and confidence, diverse perspectives, and a strong sense of community, driving both personal and professional growth.

Program Highlights:

Five (5) comprehensive modules designed for busy healthcare leaders with 1-year access to all program materials

  • 5.4 ANCC contact hours upon successful completion

  • HWI Monday Messages

  • Live Monthly Culture Calls

  • Analysis & reporting

  • 1-hour Coffee Chat with HWI Faculty – A smooth blend of discussion, reflection and application

  • Ongoing support and expert guidance



Healthy Workforce Institute is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center’s Commission on Accreditation.

Meet Your Instructors

Renee Thompson, DNP, RN, FAAN, CSP

CEO & Founder

Dr. Renee Thompson, a renowned speaker, author, consultant, and expert in fostering healthy workplaces by combatting bullying and incivility, leverages more than 30 years of experience as a clinical nurse, educator, quality manager, and executive. As the CEO and Founder of the Healthy Workforce Institute, she's dedicated to partnering with healthcare leaders to nurture healthy workforces. Dr. Thompson's impactful work has earned her accolades, including a Nursing Excellence award, recognition as a certified speaking professional, and LinkedIn's Top Ten Voices in Healthcare. She holds a Doctorate of Nursing Practice and a Masters in Nursing Education from the University of Pittsburgh.

Diane Salter, MSN, RN, NE-BC

Bullying & Incivility Content Expert

Diane Salter, with her Master's in Nursing Administration and a prominent voice against nurse bullying, brings her expertise to the Healthy Workforce Academy as an instructor and content expert. Her work, particularly on addressing lateral and vertical violence through education and cognitive rehearsal, positions her as a pivotal figure in promoting workplace civility. Diane's leadership in ANA's #EndNurseAbuse initiative and her role as a consultant for educational programs on bullying reduction in healthcare settings enrich her training sessions, offering invaluable insights and strategies to foster a healthier, more respectful professional environment.

Hear From Our Alumni

“Dr. Thompson’s material is practical, relevant, and easy to implement. I use it regularly in my practice. I am always learning from her and the team and enjoy her podcasts, check ins, and weekly emails. They are always full of useful leading best practices .We have benefited from our partnership with Dr Thompson and HWI.”

Nicole Kolacz, Chief Nursing Officer | Aultman Hospital

“Participating in the Eradicating Bullying & Incivility program has been a transformative experience for me as a newer manager. The education provided was spot on, offering clear insights into what a healthy work environment truly looks like. The support and organization from the Healthy Workforce team was exceptional and you can tell they are really invested in what they are doing. This program has empowered me to recognize the critical differences between incivility and bullying. It gave me the confidence to engage in some of the most challenging conversations with our staff, fostering a culture of openness and respect. I wholeheartedly recommend this program to anyone looking to make a positive impact in their workplace.”

Blake Henderson MBA, BSN, RN | Clinical Nurse Manager Emergency Department | Santa Barbara Cottage Hospital

“This program has empowered our leaders to address disruptive behaviors with confidence. Previously, some issues were left unchecked, but now, our leaders initiate honest conversations driving real change. They have gained the tools they need and the skills and courage to use them effectively—and the results are remarkable.”

Amanda Miller, DNP, RN, NEA-BC | Senior Director, Critical Care | Tower Health

“I learned so much and have been implementing everything from the [EBI] program. I used the Jeti mind trick and although it was scary to do, it worked! I felt so satisfied after several difficult conversations and staff are stating that they are seeing changes in the behavior of people I have been working with. This is definitely something that all new managers should be taught right from the beginning.”

Laura Berritto, RNC, MHA Nurse Manager, Neonatal Intensive Care Unit | Santa Clara Valley Medical Center

“Throughout the last couple of years, we were seeing a lot of turnover. When we were doing exit interviews and figuring out why, I was hearing a lot of words like gossip, bullying, cliques, some of those big words. I knew it was a problem and I knew the culture really needed to be addressed, but I had no idea how to do it. I was only one person. The Eradicating Bullying & Incivility program really helped me drive what I really wanted to do with my culture.”

Jordan Snook, Nurse Manager, Behavioral Health Services | UnityPoint Health

“Human behavior is complex and different approaches are needed to address the root causes of negative behavior in the workplace. Renee educates and provides specific tactics to arm leaders with the tools needed to support a healthy work environment but also to support the leader him/herself.”

Anna Schlatter, Vice President, Patient Care | Baylor Scott & White Medical Center

“I recommend this course for it's great content and a subject that needed naming and strategies for improvement. The course is based on much evidence and has practical strategies to take away and use.”

Lilyan Cohen, Director of Patient Care Services, Division of Critical Care | University Hospital

“This course is so helpful and meaningful. I have been a nursing leader a very long time and this course has validated some things, provided new insights into others. The content in dealing/working with people can also be used to having healthy relationships not just in the workplace.”

Neva LaFleur, RN, MN, Manager of Trauma Services & Child Protection Team | Peace Health