Eradicating Bullying & Incivility
Essential Skills for Healthcare Leaders - Cohort
Confront the Crisis
Are workplace issues like bullying and incivility silently eroding the foundation of your organization? The crisis is widespread and profound. Bullying and incivility harms healthcare environments, including patient satisfaction and safety, along with hospital finances. The 2023 NSI National Health Care Retention & RN Staffing Report reveals a staggering turnover cost of $52,350 per bedside RN, totaling $6.6 to $10.5 million annually for the average hospital. The negative impact of bullying and incivility must be urgently addressed by leaders to cultivate healthy work cultures and redirect funds towards innovation and patient care.
The Essential Leadership Skills
We need to empower our frontline leaders with more than just good intentions – they require specialized knowledge and skills to cultivate a professional, supportive, and healthy workforce. Through this guided course, we aim not only to address bullying and incivility but also to foster a culture of interprofessional collaboration and compassion, that is the hallmark for any exemplary healthcare organization.
• • •
Evidence-Based Outcomes of Our Program
Participants from this course have reported remarkable improvements, such as significantly increased team cohesion and a decrease in incidents of workplace bullying. Let's work together to achieve similar outcomes for your organization.
- 81% can address and confront individuals with disruptive behaviors.
- 77% can hold team members accountable for their disruptive behaviors.
- 57% have successfully utilized scripts obtained from the course to address disruptive behaviors.
Transform Your Workforce
• • •
Through this program you will...
-
Recognize the characteristics of bullying and incivility and their detrimental impact.
-
Develop the skills needed to confront and eliminate disruptive behaviors.
-
Identify strategies to create a culture of civility and respect in the workplace.
-
Establish behavioral expectations and action steps to address future incidences.
-
Transform your department into a nurturing, supportive, and professional workplace.
The Advantages of Cohort-Based Learning
This program is completed as a cohort which offers several benefits to the participants. As a cohort, the participants benefit from a supportive environment, where they can rely on each other for motivation and encouragement. Collaborative learning fosters teamwork and a deeper understanding of the material, while accountability ensures timely progress. The cohort also provides networking opportunities, diverse perspectives, and a sense of community. Engaging discussions, professional development opportunities, and long-term relationships further enrich the experience, enhancing both personal and professional growth.
• • •
Course Highlights:
Divided into 5 comprehensive modules, designed specifically for busy healthcare leaders. Each module is filled with evidence-based strategies and practical tools, tailored to be easily implemented into your daily operations.
Enrollment Includes:
-
1 year access
-
5.8 ANCC contact hours upon successful completion
-
Access to HWI Monday Messages for 1-year
-
Monthly Live Culture Calls to support application
-
Analysis and reporting to determine strengths and weaknesses
-
30-minute individualized coaching call with Dr. Renee Thompson or an HWI Consultant
-
Assistance to identify and support an EBI Champion at your organization who will oversee cohort activity and progress
Meet Your Instructor
CEO & Founder Renee Thompson, DNP, RN, FAAN, CSP
Dr. Renee Thompson, a renowned speaker, author, consultant, and expert in fostering healthy workplaces by combatting bullying and incivility, leverages more than 30 years of experience as a clinical nurse, educator, quality manager, and executive. As the CEO and Founder of the Healthy Workforce Institute, she's dedicated to partnering with healthcare leaders to nurture healthy workforces. Dr. Thompson's impactful work has earned her accolades, including a Nursing Excellence award, recognition as a certified speaking professional, and LinkedIn's Top Ten Voices in Healthcare. She holds a Doctorate of Nursing Practice and a Masters in Nursing Education from the University of Pittsburgh.
Hear From Our Alumni
Nicole Kolacz, DNP, MBA, RN, NEA-BC, CENP
“Dr. Thompson’s material is practical, relevant, and easy to implement. I use it regularly in my practice. I am always learning from her and the team and enjoy her podcasts, check ins, and weekly emails. They are always full of useful leading best practices .We have benefited from our partnership with Dr Thompson and HWI.”
Anna Schlatter, MBA, MSN, RN, NEA-BC, VP
"Human behavior is complex and different approaches are needed to address the root causes of negative behavior in the workplace. Renee educates and provides specific tactics to arm leaders with the tools needed to support a healthy work environment but also to support the leader him/herself."
Lilyan Cohen, MSN, RN, CCRN-K
"I recommend this course for it's great content and a subject that needed naming and strategies for improvement. The course is based on much evidence and has practical strategies to take away and use."
Jordan Snook, MSN, RN, SANE
"Throughout the last couple of years, we were seeing a lot of turnover. When we were doing exit interviews and figuring out why, I was hearing a lot of words like gossip, bullying, cliques, some of those big words. I knew it was a problem and I knew the culture really needed to be addressed, but I had no idea how to do it. I was only one person. The Eradicating Bullying & Incivility program really helped me drive what I really wanted to do with my culture."
Neva LaFleur, RN, MN
"This course is so helpful and meaningful. I have been a nursing leader a very long time and this course has validated some things, provided new insights into others. The content in dealing/working with people can also be used to having healthy relationships not just in the workplace."