Are you ready to eradicate bullying and incivility in your department?

Take your first step to a healthy workforce culture.

This online course is your essential first step in being able to recognize, address and eradicate the prevalent, disruptive behaviors that are undermining your workforce culture.

NOW ONLY $599 



… a world where employees were competent and worked well as a team.

…where they went out of their way to support each other.

…a world where employees always communicated in a respectful manner.

• • •

Imagine a world where nobody wanted to leave because they felt so supported by their coworkers.

Imagine being a leader in this world.

Fairy tale? The reality is that the healthcare environment is getting more and more complex.Increasing demands, decreasing resources, burnout, bullying, and incivility have challenged healthcare leaders now more than ever before.

When organizations have a high rate of bullying, the economic health of the organization is at risk.  Through nurse absenteeism and increased turnover, the estimated annual organizational cost for new nurse turnover is between $1.4 and $2.1 billion.                                        

(Wilson, Diedrich, Phleps, & Choi, 2011) 

• • •

We need to do a better job equipping front line leaders with the skills and tools they need to cultivate a professional, supportive, and healthy workforce by eliminating bullying and incivility!



Buy now and start feeling good about being a healthcare leader again.

Studies show...

  • Individuals pay the price of bullying with their physical, mental, and psychological health.

  • Patients pay the price of bullying and incivility with their safety, quality, and satisfaction.

  • Organizations pay the price of bullying and incivility with their profits.

  • Of the new nurses who quit their first job within the first 6 months, 60% quit because of the bad behavior of their co-workers.

  • The cost to replace ​an experienced nurse is $145,000​​.

Introducing...the HWI Solution


Eradicating Bullying & Incivility

Essential Skills for Healthcare Leaders

• • •

This program is an essential first step in recognizing, addressing, and eradicating the prevalent, disruptive behaviors that are undermining your workforce culture.

It was designed with the busy healthcare leader in mind. Each module is bite size, less than an hour and is designed to be consumed one module per week.


​Through this program ​you ​will...

  • ​Recognize the characteristics of bullying and incivility and their detrimental impact.

  • ​​Develop the skills needed to confront and eliminate disruptive behaviors.

  • ​​Identify strategies to create a culture of civility and respect in the workplace.

  • Establish behavioral expectations and action steps to address future incidences.

  • ​Transform your department into a nurturing, supportive, and professional workplace.

On average, participants in the program achieved a 72-point increase in overall score (p<0.0001)! And, 94% said the course either met or exceeded their expectations.

Meet Your Instructor

Renee Thompson, DNP, RN, CSP | CEO & Founder of the Healthy Workforce Institute

With more than 29 years as a clinical nurse, nurse educator, and nurse executive, Dr. Renee Thompson is a leading authority on workplace bullying and creating professional work environments. Known internationally for her work to eradicate bullying and workplace incivility in healthcare, Renee is a sought-after keynote speaker, consultant, and professional development resource to healthcare organizations worldwide.

Renee is the CEO and Founder of The Healthy Workforce Institute. As the author of 4 books, Renee has been repeatedly published, interviewed, and awarded for her work to educate, connect, and inspire current and future nurses. Her blog is ranked annually as one of the top “must-read” blogs for nurses of all backgrounds.

Renee is one of only 26 nurses in the world who have achieved the prestigious certified speaking professional designation, has received the Excellence in Nursing Award as an entrepreneur, and was the first ever recipient of the Outstanding Nursing Alumni award from her alma mater. In 2018, she was recognized as one of LinkedIn’s Top Ten Voices in Healthcare for her contributions to their global community. 

Renee holds a Masters degree in Nursing Education and a Doctorate of Nursing Practice, both from the University of Pittsburgh.

• • •

Why this matters...

We know what it’s like spending too much time and energy dealing with unprofessional conduct. As a front line leader, you have more important work to do.

At HWI, we’re on a mission to create a world where disruptive behaviors are immediately rejected and kindness, respect, and professionalism become the new norm. Based on strong evidence and 10 years worth of research, we equip leaders and their teams with the practical skills and tools they need to cultivate and sustain a professional and respectful workforce culture.

In each module...

Module 1: Getting Clear on Bullying Behavior

In this module, you will discover:

  • Why we are so burned out
  • How to understand the bully basics     
  • Why bullying is so prevalent in healthcare                                    
  • Why bullying continues                                    
  • Defining bullying versus everything else                                    

Module 2: Recognizing Disruptive Behaviors

In this module, you will discover:

  • Overt and covert behaviors
  • Characteristics of bullying behaviors
  • Common themes seen in healthcare
  • What's the impact?

Module 3: Setting Behavioral Expectations

In this module, you will discover how you can:

  • Prepare to set expectations
  • Create department norms
  • Communicate consequences

Module 4: Confronting Disruptive Behaviors

In this module, you will discover how you can:

  • Name It
  • Speak It
  • Script It

Module 5: Holding Employees Accountable

In this module, you will discover how to be successful in:

  • Building relationships with human resources
  • Identifying a process for disruptive incidents
  • Building a case through documentation

By the end of this course, you will…

  • Be equipped with the tools​ to quickly identify disruptive behaviors that undermine a culture of safety

  • Possess ​an arsenal of well tested strategies​ ​they can implement on a consistent basis to maintain a ​healthy workplace

  • Own the ​confidence to ​​immediately address issues before they get out of hand

  • Uncover tried and true ​approaches to ​hold staff accountable for their professional ​behavior

  • Receive 5 Contact hours upon graduation


  • How long is this course?

    5 Modules + Orientation and Graduation (approx. 6 weeks)

  • How long do I have access?

    1 Year

  • How much is the Course?

    $299.00 (for Individuals)

Additional Questions?


We are here to help.

 • • •

Contact Bobbie at:

 • • •


Buy now and start feeling good about being a healthcare leader again.

Course curriculum

  • 1


    • Congratulations!

    • Orientation: Welcome Message

    • EBI Success Tips

    • EBI Success Tips: Transcript

    • Shareable Resources

    • Additional Resources

    • Pre-Assessment

    • Leader Discovery Survey

    • Eradicate Bullying & Incivility: Guide Book

  • 2

    Module 1: Getting Clear on Bullying Basics

    • Well done!

    • Module 1: Welcome Message

    • Lesson 1: Understanding the Bullying Basics

    • Lesson 2: Why is Bullying so Prevalent in Healthcare?

    • Lesson 3: Why Does Bullying Continue?

    • Lesson 4: Defining Bullying

    • Additional Resources

  • 3

    Module 2: Recognizing Disruptive Behaviors

    • Congratulations!

    • Module 2: Welcome Message

    • Lesson 1: Overt and Covert Behaviors

    • Lesson 2: Characteristics of Bullying Behaviors

    • Lesson 3: Common Themes Seen in Healthcare

    • Lesson 4: Understanding the Impact

    • Additional Resources

  • 4

    Module 3: Setting Behavioral Expectations

    • Awesome!

    • Module 3: Welcome Message

    • Lesson 1: Preparing to Set Expectations

    • Lesson 2: Creating Department Norms

    • Lesson 3: Communicating Norms

    • Additional Resources

  • 5

    Module 4: Confronting Bullying and Incivility

    • Congratulations!

    • Module 4: Welcome Message

    • Lesson 1: Name It

    • Lesson 2: Speak It

    • Lesson 3: Script It

    • Lesson 4: Confronting Outcomes

    • Additional Resources

  • 6

    Module 5: Holding Employees Accountable

    • You’re almost at the finish line!

    • Module 5: Welcome Message

    • Lesson 1: Building Relationships with Human Resources

    • Lesson 2: Identify a Process for Disruptive Incidents

    • Lesson 3: Building a Case through Documentation

  • 7


    • You Did It!

    • Graduation: Message

    • Post-Assessment

    • Course Evaluation

    • Contact Hours