eLearning Webinar: How to Resolve Interdepartmental Conflict
Top Strategies for Healthcare Leaders
Got conflict between departments?
If so, this eLearning Webinar is exactly what you need!
Interdepartmental conflicts occur daily in every healthcare organization.
Conflicts happen between team members when transferring patients (the rooms not ready; the nurse can’t take report now), dumping (orders not being implemented and left for the next department to do), and the pervasive condescension, intimidation, and incivility (ICU nurses acting like they’re smarter than the Step-Down nurses; and enough eyerolls and ‘tick-sighs’ to last a century!).
Why? Aren’t we all on the same team? Yet we treat our colleagues with disdain.
Conflict is an age-old problem that we talk about within our own departments, but rarely do we openly talk about it as colleagues with an intention to resolve it even when it’s within the same service line (i.e., OR versus the PACU; L & D versus Post-partum).
These conflicts impact the entire professional team directly affecting a culture of safety, wasting time and energy, which leads to strained relationships among the entire team.
During this eLearning Webinar, Dr. Renee Thompson shares evidence-based, practical strategies to resolve interdepartmental conflicts in healthcare once and for all.
By adopting simple strategies, you can create a healthy work culture between departments and teams too!
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You will learn…
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The cost of unresolved conflict between departments.
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How interdepartmental conflicts show up.
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Four practical strategies to resolve it.
Who is this for?
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Healthcare Executives
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Senior Leadership
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HR Representatives
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Frontline Managers
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Assistant Managers
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Supervisors
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Educators
Presenter
Renee Thompson, DNP, RN, FAAN, CSP
Dr. Renee Thompson is the CEO & Founder of the Healthy Workforce Institute and works with healthcare organizations to cultivate a professional workforce by addressing bullying, and incivility. Renee has authored several books and is one of only 30 nurses in the world who have achieved the prestigious certified speaking professional designation. In 2018 she was recognized as one of LinkedIn’s Top Ten Voices in Healthcare for her contribution to their global online healthcare community and in 2022 and 2023 was identified as one of the top 5 Nurse Influencers on LinkedIn.
Also in 2022, Renee was inducted as a Fellow of the American Academy of Nursing for her work to eradicate disruptive behaviors in healthcare.
Renee and her team are on a mission to create a world where bullying and incivility are immediately rejected and kindness, respect and professionalism become the new norm.
Do you want to learn the strategies to resolve interdepartmental conflict?
It's easy! Just follow these 3 steps:
Additional Questions?
We are here to help.
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Contact Bobbie Fratangelo, Course Coordinator, at:
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