eLearning Webinar: What Is a Speak Up Culture and Why Is It So Important
Strategies for Healthcare Leaders
Are you concerned that some of your employees are speaking up when witnessing bad practice or bad behavior?
If so, this eLearning Webinar is for you!
You probably know that creating a “speak-up culture” is critical to delivering safe patient care. However, did you know that creating a “speak-up culture” is also critical for well-being, team performance, and retention?
The latest research evidence reveals that a speak up culture does not happen through osmosis. In fact, it takes four types of psychological safety, an understanding of behavioral consequences, and leadership modeling beyond good intentions.
In this eLearning Webinar, we reveal the top actions you can take immediately to empower your employees to speak up as well as long-term strategies for sustainability.
Speaking-Up—It’s not a mantra; it’s a new way of communicating with positive results!
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You will learn…
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What a speak up culture really means.
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Top disrespectful behaviors that prevent a speak up culture.
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Strategies to empower employees to speak up.
Who is this for?
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Healthcare Executives
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Senior Leadership
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HR Representatives
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Frontline Managers
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Assistant Managers
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Supervisors
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Educators
Presenter
Dr. Mitch Kusy
As an organizational psychologist, Dr. Mitch Kusy brings 25 years of consulting and research on how toxic behaviors and work cultures erode personal well-being, team performance, and patient outcomes. His systems approach to addressing toxic work systems has become a benchmark worldwide for improving patient safety and satisfaction, as well as healthcare team productivity. Mitch has consulted and been a keynote speaker with hundreds of organizations nationally and internationally helping create healthcare cultures of “everyday civility” with demonstrated improvement in team and financial performance.
Dr. Kusy is the author of six business books and hundreds of professional articles. He is a professor in the PhD program in Leadership and Change at Antioch University. In 1998, he received the Minnesota Organization Development Practitioner of the Year Award and was a 2005 Fulbright Scholar in Organization Development.
If you want to learn how to create a culture where employees are willing to speak up when witnessing bad practice or bad behavior,
then follow these 3 steps:
Additional Questions?
We are here to help.
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Contact Bobbie Fratangelo, Course Coordinator, at:
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